Returns & Exchanges
At SMYTHE, we offer a seamless return process for items in original condition with tags attached within 30 days of delivery. We are committed to ensuring you are completely satisfied with the quality and fit of your luxury wardrobe staples.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.